Shipping policy

Shipping Policy

Thank you for shopping with Skyne Beauty. We’re a small independent brand based in San Francisco, and we truly appreciate your support.

Processing Time

Orders are typically processed within 1–3 business days after your order is placed.

Please note that processing times may be slightly longer during launches, promotions, holidays, or periods of high order volume.

Business days exclude weekends and U.S. holidays.

Shipping Time

Estimated delivery times within the United States are typically:

Standard Shipping: 3–7 business days

Shipping times are estimates and are not guaranteed.

Order Tracking

Once your order ships, you will receive a confirmation email with tracking information.

Please allow up to 24–48 hours for tracking updates to appear.

Incorrect Shipping Information

Please ensure that your shipping address is entered correctly at checkout.

Skyne Beauty is not responsible for orders shipped to incorrectly entered addresses. If you notice an error, please contact us as soon as possible at support@skynebeauty.com.

Lost or Delayed Packages

Once a package has been handed over to the shipping carrier, Skyne Beauty is not responsible for shipping delays, lost packages, or delivery issues caused by the carrier.

However, if you experience an issue with your delivery, please contact us and we’ll do our best to help.

Damaged Orders

If your order arrives damaged, please contact us within 5 days of delivery at support@skynebeauty.com with your order number and photos of the damage.